Position Information

NY HELPNo

AgencyAttorney General, Office of the

TitleMultimedia Production Program Manager

Occupational CategoryOther Professional Careers

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 15%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 10 British American Blvd

City Latham

StateNY

Zip Code12110

Job Specifics

Duties Description Under the direction of the Deputy Chief Information Officer, the Multimedia Production Program Manager, SG-25, will be a member of the Multimedia team within the Performance and Portfolio Management Unit, which will support the Attorney General’s public engagements, handling all aspects of audio-visual production Statewide. Duties:
• Serve as the primary point of contact for the Attorney General at upstate New York press conferences, as well as oversee all press conferences statewide as the manager of the Media Team, providing comprehensive technical support for a wide array of needs. This includes, but is not limited to, ensure the set up and management of audio-visual equipment, teleprompters, professional cameras, and ensuring seamless execution of press conferences.
• Serve as lead manager to coordinate and manage press conferences, whether on-site or remote, across various locations throughout the state. Overseeing the coordination of junior staff and assigning responsibilities as needed. Responsibilities also include site assessment, setup, and ensuring all technical aspects are operational.
• Comprehensive AV Equipment Management: Demonstrate advanced proficiency in the operation and troubleshooting of a diverse array of audio-visual equipment, whether it is owned by the OAG or provided by external venues.
• Speakers and Sound Systems: Set up and manage speakers and surround sound systems, ensuring optimal audio quality for all events, including press conferences, public addresses, and internal meetings.
• Backdrop and Visual Display: Arrange and configure backdrops, projectors, and screens to create visually appealing and effective presentations. Adjust settings to accommodate different lighting and space requirements.
• Interfacing with Venue Equipment: Efficiently interface with and operate audio-visual equipment provided by various venues. Adapt to different systems and configurations to ensure seamless integration and functionality.
• System Calibration and Testing: Perform routine calibration and testing of AV systems to ensure they are in peak working condition. Troubleshoot and resolve any technical issues that arise promptly.
• Training and Documentation: Train media staff on the proper use and maintenance of audiovisual equipment. Develop and maintain comprehensive documentation and standard operating procedures for all AV-related tasks.
• Quality Assurance: Conduct thorough quality assurance checks to ensure high-quality audio and visual output for all events. Continuously monitor and adjust equipment during events to maintain excellence.
• Vendor Coordination: Collaborate and manage external vendors and service providers to arrange for additional AV equipment or technical support as needed. Manage relationships to ensure timely and effective service delivery.
• Emergency Preparedness: Develop and implement contingency plans for technical failures or unexpected issues. Ensure backup equipment is available and staff are trained to handle emergencies.
• Utilize professional filming equipment to record events, ensuring high production values. Perform still photography as needed, capturing key moments and maintaining a photographic record of events. Edit and distribute multimedia content to relevant stakeholders.
• Expertly operate teleprompters and conduct practice sessions with the Attorney General, ensuring she is well-prepared and confident in her presentations. Provide feedback and adjustments to enhance delivery.
• Develop and manage live stream content for internal and external audiences. Design and create multimedia presentations tailored to the needs of policyholders and stakeholders. Ensure high-quality production values and seamless streaming experiences.
• Provide leadership and oversight to the media staff, coordinating their activities and managing event logistics. Conduct performance evaluations, manage workloads using ServiceNow and ITIL, and ensure timely resolution of support tickets. Foster a collaborative and productive team environment.
• Exhibit exceptional problem-solving skills, particularly in high-pressure situations. Work effectively with executive staff to address and resolve technical issues promptly and efficiently. Develop and implement strategies for proactive issue prevention.
• Maintain excellent interpersonal skills to foster positive working relationships with executive staff, media personnel, and other stakeholders. Ensure clear communication and effective collaboration within the team. Act as a liaison between the Attorney General’s office and external media contacts.
• Utilize ServiceNow and ITIL frameworks to manage the workload, ensuring timely triage, routing, assignment, and resolution of technical support tickets. Implement best practices for workflow management and continuous improvement.
• Oversee the planning and execution of media events, coordinating with various departments and external vendors to ensure all technical and logistical aspects are addressed. Develop detailed event plans and timelines to ensure smooth execution.
• Other duties as assigned.

Minimum Qualifications One year of permanent competitive service as a Multimedia Production Program Specialist 2 Production or in a title designated appropriate for Section 70.1 transfer of the Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

PREFERRED QUALIFICATIONS:
• Experience managing media teams.
• Willingness to travel.
• Proficient with video/photo/audio editing and redaction software and other postproduction tools.
• Experience setting up visually impactful stage designs.
• Experience running high profile and sensitive press conferences and interviews which include live television streaming, television studio interviews, and running teleprompters.
• Proficiency in still camera photography.
• Comfort working with executive level staff and working under high pressure situations.
• Comfort working with a fluid schedule.

Additional Comments Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Bureau

Telephone 518-776-2500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingTo apply, please submit a cover letter that includes a statement describing how you meet the minimum qualifications and a resume to hr.recruitment@ag.ny.gov. Please be sure to include Vacancy ID # 184578 and job title in the subject of your email.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For more information about the Attorney General's Office visit www.ag.ny.gov.